Sustainable Aviation Futures Ltd.

About this site

Sustainable Aviation Futures Ltd. is a business-to-business information provider who offer professionally organised events and other business information products focusing on the sustainability aviation sector. This website contains information about Sustainable Aviation Futures Ltd. products as well as news from the industries we operate in.

Sustainable Aviation Futures Ltd. makes no warranties, representations or undertakings about: any of the content of this web site (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content); or any content of any other web site referred to or accessed by hypertext link through this web site ("3rd party site").

Sustainable Aviation Futures Ltd. do not endorse or approve the content of any 3rd party site, nor will Sustainable Aviation Futures Ltd. have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any 3rd party site infringes any law or the rights of any person or entity). Any enquiries should be directed to our Site Editor.

Copyright Notice

The contents of these pages are copyright © Sustainable Aviation Futures Ltd. You may download to a local hard disk and print extracts from this web site for your personal use. You may recopy downloaded extracts to others provided you do not do so for profit.

However, reproduction of part or all of the contents in any form is prohibited unless for personal use. None of the content of this web site may be copied or otherwise incorporated into or stored in any other web site, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other). For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.

Notwithstanding the above, caching of this site is permitted by an information service provider acting in the normal course of its business as provided for in the Electronic Commerce (EC Directive) Regulations 2002. Any enquiries should be directed to Site Editor.

Encryption of data submitted by web form

Where we ask for payment information online we use SSL encryption to ensure the transaction is secure however; not all forms on the Sustainable Aviation Futures Ltd. website are encrypted in this way. Unless your browser indicates that the web page is secure using SSL technology, then you must assume that the information you are about to submit is not secured or authenticated in any way. Your input will be encoded and passed more or less as plain text over the Internet and, although it is unlikely, your submission could technically be intercepted by a third party. You are hereby advised not to submit any sensitive, private personal or security information using the enquiry forms on this web site unless your browser indicates they are secured using SSL encryption.

Online Networking

Many of our conference products now feature an online networking system. Unless otherwise specified; the online networking system does not constitute any part of any conference fees and as such Sustainable Aviation Futures Ltd.  reserve the right to refuse access and/or remove users at our own discretion. The online networking system is a closed, private service: Contact details such as email addresses are not revealed to other users unless you choose to add those contact details to your profile. System usage is monitored by Sustainable Aviation Futures Ltd. for operational purposes only.

Safeguarding your rights

The privacy of our users is important to us and we take care to safeguard it. This policy explains how Sustainable Aviation Futures Ltd. use your personal information.

We are committed to protecting and respecting your privacy. This privacy policy explains the types of personal information we collect, how we use that information, who we share it with, how we protect that information, and your legal rights in relation to your information. We are committed to abiding by this privacy policy, as well as the requirements of applicable laws, in the operation of our business.

Please read this policy carefully as it explains our views and practices regarding your personal information and how it is handled. By accessing or browsing our websites, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree with the practices described in this policy, you should not use this website.

Who are we

For the purpose of applicable data protection laws, the data controller is [Sustainable Aviation Futures Ltd.] of [22 Mount Ephraim, Tunbridge Wells, Kent TN4 8AS]

Information covered by this policy

This policy covers all personal information collected and used by Sustainable Aviation Futures Ltd. In this policy "personal information" means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, date of birth, sex, postal address, email address, computer IP address, phone number, credit card number, login information and technical information from the devices you use to receive our services.

Collection of personal information

We may collect information about you from different sources detailed below.

Information you give us:

When you access and browse our websites (including when you register for an event or fill in forms on our websites) and when you correspond with us by phone or email or other electronic means, you may give us information about yourself. The information you give us may include your name, payment processing information, postal address, email address, landline and/or mobile telephone number, delivery details, payment processing information, dietary and access requirements and information about your employment (including your job title, responsibilities and employer’s details) as well as other personal information.

Information we collect about you:

With regard to each of your visits to our website(s), we may also use cookies and other technologies to automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform; and information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our websites, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.

Information we receive and collect from other sources:

We may receive information about you from other websites operated by Sustainable Aviation Futures Ltd. or from the other services that we provide. We also work closely with third parties such as payment processors and app providers and may receive information about you from them. We may also collect information about you from publicly available sources, including publicly available content on social media.

Cookies

Cookies are small text files that can be used by web sites to make a user's experience more efficient. When you register or enquire about our products, we offer you a cookie to save your log in details. This means you will not need to use your username and password to access our content when using the computer on which the cookie is stored. However, you will still need to use your username and password to access personal information. The cookie file itself does not store your personal information. We may also use cookies to track users in order to improve our marketing - your personal information is not stored on the cookie and we only use it as a means to identify if certain marketing activity results in a particular action. This allows us to improve the targeting of our marketing and reduce unwanted communications.

If you do want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser.

More information about cookies, including how to block them and/or delete them, can be found at www.aboutcookies.org.

Our use of your personal information

We may use your personal information to:

Provide you with goods and services

We will need to use your personal information where this is necessary for us to perform our obligations under a contract with you, for example where you have purchased services from us, and to ensure your requirements are met at events.

Using your personal information in this way is necessary for us to perform our contractual obligations to you.

Ensure that your requirements are met at events

We may use your personal information to better understand your requirements and preferences, so that we can provide you with a tailored experience.

It is in our legitimate interests to look at your requirements so that we can personalise our events for you, to better meet your needs as a customer.

Complete bookings you make through our website

We will need to use your contact information (such as your email address or postal address) to assist you with any bookings you make through our website.

Using your personal information in this way is necessary for us to perform our contractual obligations to you.

Complete bookings you make over the phone with us

We will need to use your contact information (such as your email address or postal address) to assist you with any bookings you make through our website.

Using your personal information in this way is necessary for us to perform our contractual obligations to you.

Process your payments and protect against fraudulent transactions

We may need to process your personal information in order to keep your payments safe and secure and protect against fraudulent transactions.

It is in our legitimate interests to process personal information to keep our customers' payments secure.

Contact you for research purposes or to tell you about our special offers or other goods and services (provided you have consented to this)

We will need to use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in.

We will ask for your consent before processing your information in this way.

Diagnose problems with our server or administer our websites

We may need to use personal information, such as your IP address, to diagnose server problems or administer our websites.

We will ask for your consent to the use of cookies before processing.

Analyse user traffic to measure use of our websites and to improve the content of our websites and our services

We may sometimes use your personal information (e.g. your IP address) to measure use of our websites and assess the effectiveness of our site pages. We may also use this personal information to improve the content of our websites and services.

It is in our legitimate interest to look at user traffic so that we can improve our websites and better meet your needs as a customer.

Comply with legal requirements and exercise or defend legal claims

We may sometimes need to process personal information to comply with legal requirements to which we are subject (for example, in relation to health and safety).

It is in our legitimate interests to process personal data for the purposes of complying with legal requirements to which we are subject.

Assess how people move through our events where you have activated one of the apps available at an event

We will need to use your personal information (such as information about your location) to understand how people have moved through an event that we host.

It is in our legitimate interests to use your location information to monitor movement through our events.

Where you consent to having your badge scanned at an event by us or a third party, contact you for research purposes or to tell you about special offers or other goods and services

We may use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in.

By allowing your badge to be scanned at an event you are consenting to your information being processed in this way. If you do not wish for you information to be processed please do not scan your badge.

Transfers of Personal Data

We may share your personal information with any member of the Sustainable Aviation Futures Ltd. group of companies, including subsidiaries and holding companies, in order to enable you to access the services, provide you with customer support and conduct the other activities described in this Sustainable Aviation Futures Ltd. Privacy Policy. Such group companies may be located outside the European Economic Area ("EEA"), in which case the section "Where we store your data" below will apply.

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing (including competitions), advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure, subscription and discount management, payment processing, and data cleansing and processing services. In the course of providing such services, these Service Providers may have access to your personal information.

These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.

We may also disclose your personal information to third parties:

in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce our terms and conditions or other agreements, or to protect the rights, property or safety of Sustainable Aviation Futures Ltd. and

if our event or product is sponsored, in such cases, the data you provided to us will be given to the sponsor / exhibitor. Generally, we will let you know at the time of collection if an event or product is sponsored. If you wish to change your contact preferences with an individual exhibitor/sponsor, please follow their own unsubscribe request details.  Unsubscribing with Sustainable Aviation Futures Ltd. will stop Sustainable Aviation Futures Ltd. from contacting you in the future, but not the individual third parties whom you have interacted with independently.

if you use one of our virtual products, e.g. Directory Sites, Event App, Webinars etc., or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally this will be via a process whereby you, as the user, visit or interact with a third party e.g. visit a stand at an online exhibition, enter your details onto the Event App, have your badge scanned or click on an asset branded and provided by a third party. In some instances, for example, a products listing site, you may reach out directly to a supplier or exhibitor who may contact you in return. In other instances our virtual products are sponsored and, in such cases the data you provided to us will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored. If you wish to change your contact preferences with an individual exhibitor/sponsor, please follow their own unsubscribe request details.  Unsubscribing with Sustainable Aviation Futures Ltd. will stop Sustainable Aviation Futures Ltd. from contacting you in the future, but not the individual third parties whom you have interacted with independently.

Where we store your data

The data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of services to you or the processing of your payment details. We will take all steps that are mandatory or reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data.

Security of personal information

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.

Certain areas of our websites may be password protected. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.

Payments made via our websites are processed in a secure environment using software provided by third party providers.

Third party websites and apps

Our websites may contain links to and from third party websites and we may provide you with details of apps provided by third parties. Please note that if you follow a link to any of these websites or download an app, these websites and apps will have their own terms of use and privacy policies and that we do not accept any responsibility of liability for these policies. Please check these policies before you submit any personal data to these websites or apps.

Your rights

You have the following rights with respect to the personal information that we hold about you:

Your right to access the information we hold about you

You have the right to ask us whether or not we process your personal data and to request information on the purposes of data processing as well as confirmation on whether we use your personal information for these purposes only.

You can request access to the information we hold about you by contacting us using the contact details set out below. We will endeavour to make our file of your information available to you within 1 month, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety).

You also have the right to be informed of the third parties to which we transfer your personal data within the scope of this privacy policy.

Your right to have your information corrected or deleted

If you have an account with us, you can sign into that account to update your personal information. If you have problems updating the information on your account or if you would like us to delete your information, or if you would like us to ask the third parties to whom we transfer your data within the scope of this privacy policy to update or delete your information, please send your request to jamie.bentley@safcongress.com and we will action it as soon as possible.

Your right to object to us processing your data

You have the right to ask us to stop processing your data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.

You also have the right to ask us to stop processing your data for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.

Please note that, if you have consented to receive offers from our partners, our partners are responsible for taking account of your rights, including your right to opt-out of receiving offers from them.

Your right to have your data transmitted to another organisation

Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that data to another organisation.

Making a complaint

You have the right to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws. You also have a right to claim damages if processing of your personal information violates applicable data protection law.

Changes to our privacy policy

We reserve the right to amend this privacy policy at our sole discretion, without prior notice to you. We will notify you of any such changes (including when they will take effect). Your continued use of our services or our websites following the posting of changes to these terms means that you consent to those changes.

Contacting us

If you have any questions about this privacy policy or about our terms and conditions, you can email us at jamie.bentley@safcongress.com.

Sustainable Aviation Futures Ltd.
22 Mount Ephraim
Tunbridge Wells
Kent
TN4 8AS
UK Registered Company: 14360492